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component parts can be moved to a position where they  The customer was more than pleased. “We had two of
        can be worked on safely.”                              Konecranes’  technicians  here,  and  if  I  could  give  them
                                                               medals I would,” said Potopsingh. “They worked hard, they
        WELL-tRAVELEd Cxt ARRIVES In JAmAICA                   worked  accurately  and  they  did  everything  right  the  first
        If  the  quick  turnaround  on  Statia  saved  face  for  event   time. A third-world country with first-world products is more
        organizers, Konecranes familiarity with shipping, logistics   than a third-world country – another reason we work with
        and customs saved the day for a Jamaica customer. West   Konecranes.”
        Kingston  Power  Partners  operates  a  power  station  on
        Jamaica that sells electricity back to the grid run by Jamaica  A noRdIC ALLIAnCE In thE CARIbbEAn
        Public  Service.  When  Naresh  Potopsingh,  mechanical  Wärtsilä  provides  generators  for  most  of  the  power
        engineer for the West Kingston Power Station was given  industry in the Caribbean, doing business on 25 different
        the task of installing an overhead crane in their workshop, at  islands throughout the region. Through its operation and
        the top of his equipment list was a Konecranes 5-ton CXT  maintenance  contracts,  Wärtsilä  is  responsible  for  the
        crane. The power station had already purchased two other  entire  plant  at  many  locations,  which  includes  both  the
        CXTs, used to overhaul the station engines. This newest  power generation equipment and the cranes needed to
        crane would be used to maintain heavy items coming in for  maintain it. Increasingly, Wärtsilä has relied on Konecranes
        repairs, lifting pumps, heads, turbochargers and also lifting  to supply and service these cranes, developing a strong
        charge air coolers into an ultrasonic wash fixture.    relationship with Konecranes Miami office.

        It  should  have  been  a  simple  purchase,  but  operating  “We  are  100  percent  committed  to  supporting  Wärtsilä
        within the paradigm of an island nation can be a challenge.  in  the  Caribbean  market,”  says  Rafael  Ojeda.  “Most  of
        Peter  Luciano,  representative  for  Konecranes  industrial  the cranes that Wärtsilä has installed in their customer’s
        crane products, fielded the order.                     facilities are supplied by Konecranes, typically in the 2- to
                                                               5-ton range. Virtually all of the jobs we are asked to quote
        “The crane was a standard compact Konecranes CXT. But  are small projects in remote locations, often with significant
        Jamaican voltage is different from the U.S. and required  logistical challenges. Typically, our competitors won’t touch
        modifications. Also, the power station had no tools for the  jobs like these, but we try to look at the bigger picture and
        install. Everything we needed for a safe install had to be  take care of these customers, no matter where they are.”
        purchased  and  shipped  with  the  crane,  along  with  240
        feet of crane rail and 120 feet of power rail and all of the  Ojeda says Konecranes is able to utilize its global reach to
        hardware. The crane, rails and equipment were inventoried  handle jobs that local providers find daunting. Operating
        and verified, crated and sent by ship,” Luciano related.  worldwide  in  the  crane  manufacturing  and  service
                                                               business, Konecranes is a resource customers can count
        When the crane arrived, the Jamaican customs department,  on for the long haul.
        who had recently switched to using a new computerized
        system,  had  no  specific  computerized  category  for  an   oVERhAUL on CURACAo mAKES thE CASE FoR
        overhead crane. They assumed it was a mobile crane and   pREVEntIVE mAIntEnAnCE
        called it a vehicle, for which they did not have the correct
        paperwork.  After  Naresh  Potopsingh  was  questioned   Aqualectra, the power provider on the island of Curacao
        about how many seats it had, he asked Luciano for help.   recently  worked  with  Konecranes  on  a  multi-phased
        After less than a week at sea but a month in customs, the   crane  renovation  project.  It  grew  out  of  a  single  call
        CXT finally arrived at the site, where construction crews   from Wärtsilä requesting an inspection on two cranes, a
        had  already  put  the  roof  on  the  workshop  building.  But   1-ton Konecranes XL and a 2-ton Konecranes CXT. The
        Konecranes managed to install and commission the unit   equipment had been installed in 1997 when the plant was
        in just four days.                                     built.

                                                               According  to  Rafael  Ojeda,  repairs  were  scheduled  in
        “This was not a big order, but logistically it was a challenge
        to  get  the  crane  there  undamaged,  and  of  course  to   three  phases  as  parts  arrived,  with  technicians  traveling
        successfully install it on schedule with the roof in place,”   back and forth from Miami. Meanwhile, Wärtsilä’s customer
        said  Luciano. “However,  it’s  a  nice  endorsement  for the   Aqualectra added a fourth crane to the project. They wanted
        two previous CXT cranes that West Kingston purchased   to upgrade another 1997 two-ton CXT to radio controls,
        from Konecranes that they were willing to invest this much   along with repairs to brake disks and friction plate, a limit
        effort into getting another one.”                      switch and cover, and replacement of the motor coupling,
                                                               upper sheaves, wire rope and bottom block assembly.
                                                               Wärtsilä’s  Account  Manager,  Service  Sales  Fernando
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