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Aguirre  worked  with  Konecranes  to  put  Aqualectra’s
        cranes  back  into  top  working  condition.  When  asked   After surveying the damage, JEP’s Maintenance Manager
        about the most challenging aspect of doing business in   Robert  Spence  contacted  Konecranes.  According
        the  Caribbean,  Aguirre  was  candid  about  the  need  to   to  Ojeda,  a  technician  was  dispatched  from  Miami  to
        promote  consistent preventive  maintenance.            Jamaica within 24 hours, arriving on the scene a scant
                                                                48 hours later.
        “According  to  OSHA  standards  in  the  United  States,
        plants are required to have their cranes inspected at least   “Because of Konecranes ‘whatever it takes’ approach to
        once a year,” Aguirre said. “Some of our customers in the   customer service, we put a technician on a plane on the
        Caribbean have not been required to do that in the past,   basis of one phone call,” said Ojeda. “I can safely say there
        but now it is part of the service we offer in our operation   is not another crane service provider in the Caribbean who
        and maintenance contracts. It is our job to support our   could have gotten to the site faster.”
        customers to enjoy the value of “by the book” maintenance
        procedures. With proper preventive maintenance, we can   Parts  were  expedited  to  repair  the  damaged  crane,
        help them achieve a higher level of reliability and availability   and  Konecranes  quoted  a  new  custom-made  CXT  to
        for literally millions of power customers.”             replace the crane that was beyond repair. Ojeda started
                                                                the paperwork on the replacement 5-ton hoist and 111-
        Both Wärtsilä’s Fernando Aguirre and Konecranes Rafael   foot  electrification  system  before  actually  receiving  any
        Ojeda stressed the value of formal crane operator training,   payment from the customer.
        both  to  improve  safety  and  to  extend  the  useful  life  of
        crane equipment.                                        After undergoing repair on its engines and the surviving
                                                                crane, Doctor Bird II was able to resume operation two
        “A properly trained crane operator creates a safer work   weeks after the fire. A replacement CXT crane was built
        environment  for  everyone,  reducing  downtime  and    for the barge and was installed in March. While engine
        possible serious injuries to personnel caused by improper   maintenance  operations  had  been  possible  with  only
        crane operation,” Ojeda stated.                         one crane, now things are back to normal on the power
                                                                station. The second crane ensures a fail-safe if two power
                                                                engines go down and require repairs at the same time.
        FIRE RECoVERy In JAmAICA
        “Of  the  various  scenarios  that  bring  Konecranes  to  a   “Our  new  crane  is  working  fine,”  says  JEP’s  Robert
        customer’s  door,  an  emergency  call-out  is  never  good   Spence. “Although it came from Europe and had to be
        news,”  says  Rafael  Ojeda.  “Our  goal  is  to  make  the   built from scratch, overall Konecranes response time in
        customer whole again as soon as possible and work with   this emergency situation has been very good.”
        him to prevent any recurrence,” he continued.
                                                                According  to  Spence,  the  largest  problem  he  has
        The  largest  of  three  independent  Jamaican  power   with  his  cranes  is  parts  sourcing,  as  the  Konecranes
        providers,  Jamaica  Energy  Partners  (JEP)  owns  and   products  keep  evolving  and  improving,  and  the  new
        operates two barge-mounted power stations, the Doctor   crane is substantially different from earlier models. Rafael
        Bird I and the Doctor Bird II. When the $96 million Doctor   Ojeda offered a solution for this customer and for other
        Bird I was built in 1994, it was the most advanced floating   Konecranes customers in the region.
        power plant in the world, generating 74 MW of output.
        Doctor Bird II was commissioned in 2006, adding another   “A  fire  that  completely  destroys  a  custom  crane  is  not
        50.2MW of capacity. Both power barges are located on    something you can quickly fix. But for the vast majority
        the seacoast at Old Harbour Bay, St. Catherine, about 40   of situations, having a strategic spares package for the
        KM west of Kingston.                                    customer’s specific crane on hand can get a customer
                                                                back up and running in hours or days instead of weeks
        In September of 2013, Doctor Bird II caught fire when a   or months,” Ojeda says. “One of the services we offer is
        connecting rod piston was thrown from one of its power   to specify a strategic spares list that the customer can
        generation  engines.  All  three  of  the  engine  generating   purchase  and  store  at  their  facility.  That  way  they  are
        sets on the barge experienced damage, but only one was   available whenever they are needed. This approach can
        completely non-operational.  Of the two 5-ton Konecranes   save customers countless dollars in unplanned downtime
        CXT  maintenance  cranes  servicing  the  generators,  the   cost.” Some of the parts customers typically add to their
        fire  totally  destroyed  one,  and  the  other  had  significant   critical spares inventory include brake assemblies, brake
        damage.                                                 disks, pushbutton pendants, and wire rope. Depending

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