Presentation 4

Topic: Stakeholder participation: what?why? and when?

This workshop will address directly the challenge many utilities are having in finding the most effective way to hear from and talk to various stakeholder groups. We will explore the options of more open AGM’s, advisory committees, stakeholder panels, and what role the Board of Directors should have in both setting policy and receiving feedback. We will explore various tools to determine the what-why-when and who and will end with a roundtable discussion included so participants can share their experiences.