DESCRIPTION

The Assistant Manager, Communications and Events is responsible for supporting the Manager in public relations, branding and event planning activities and in particular updating all communication media, support in research, event planning and execution, graphic design and desktop publishing.

Assistant Manager: Communications and Events

Job Description

Position Title:          Assistant Manager, Communications and Events

Reports To:               Manager, Marketing and Member Services

Date:                          January 2020

Summary:

The Assistant Manager, Communications and Events (AMCE) will be responsible for supporting the Manager, Marketing and Member Services (MMMS) in public relations, branding and event planning activities in the organisation. In this regard, the position will be directly responsible for updating all communication media of the organisation including written and social media platforms. The position will support the MMMS in all areas of research, event planning and execution, graphic design and desktop publishing.

Essential Duties and Responsibilities:

1. Vision/Strategy Development and Execution

• Support the Manager in creating and executing a marketing and member services plan that supports the strategic priorities of the organisation.

2. Innovation, Growth and Organisational Capacity

• Research the needs of CARILEC’s market to inform the member service and engagement plan and assess the impact of branding strategies.
• Maintain and increase CARILEC’s use of social media as a communication platform.

3. Customer-Stakeholder Management

• Work with the Marketing and Member Services Assistant to:
  • Maintain a “member and prospect” database
  • Follow-up and follow through with member enquiries
  • Provide secretarial and administrative support to the department
• Support the ED and MMMS in all public relations and branding related activities
• Coordinate logistics for CARILEC’s events

4. Financial Stewardship

• Work with the MMSA to :
  • Maintain accurate departmental financial records (cheque requests, invoicing, and reporting) and other statistics (attendance, booking of booths, advertisements etc.), in conjunction with the Finance department.

5. Internal Business Processes

• Manage the processes for contracting and engagement of all outsourced media and other service providers with respect to operations of the Marketing & Member Services Department.
• Work with the Energy Solutions Advisor to coordinate the publication and distribution of all CARILEC technical publications including White Papers, Benchmark Studies and Tariff Studies.
• Work with the MMSA to :
  • Coordinate all in-session conference logistics including the preparation of conference material, participant packages, registration, logistics planning and implementation and participant support on conference days
• Support the MMMS to coordinate and execute all major communication activities of the organisation on a day to day basis including:
  • Press releases
  • Conference-related communiques
  • Social media content
  • Website content
  • Newsletters

 Key Deliverables:

• Effective and efficient coordination of all conferences and events
• Effective support to the Manager, Marketing and Member Services in fulfilling strategic marketing, communications and branding mandates
• Effective and consistent engagement of all members and maintenance of an accurate membership records database

Required Competencies

Education /Qualifications:

• Bachelor’s Degree in Communication Studies, Journalism, Linguistics, Management Studies/Business Administration, Events Management or the equivalent of any of these qualifications.
• Advanced Diplomas or Certificates in any of the above areas would be an asset.

Experience:

• At least five years’ practical experience in the Communications or related fields
• Advanced proficiency using Microsoft Office applications (such as Word, Excel and PowerPoint)

In-depth Knowledge of:

• Database management
• Events management
• Social media management for business

Skills:

• Excellent oral, presentation and business writing skills
• Excellent inter-personal skills
• Detail-oriented
• Desktop publishing and graphics design
• Advanced proficiency in a range of business applications software including MS Word, Excel, PowerPoint

Application Process

Interested applications may submit their application letter and CV via email to:

[email protected] or to:

Executive Director

CARILEC

P.O. Box CP5907

Desir Avenue, Sans Souci

Castries

Saint Lucia

Applications should be received no later than 5:00pm on Friday January 24^th, 2020

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