We are in the midst of a shift in the way that we operate businesses, influenced by COVID-19 and the Social Distancing measures being put in place as the new normal. This places a strain on organisational knowledge, since knowledge loss caused by employee exits can lead to significant downtime if proper succession planning is not in place, especially when Remote Working and Virtual Teams are necessary. The aim of the presentation would be to discuss how Succession Planning initiatives can be enhanced by implementing Knowledge Management techniques alongside appropriate Technology tools to capture the Tacit Knowledge of the workforce. Once harnessed appropriately such strategies can develop a talent pipeline of skilled employees thus lending towards sustaining a competitive organization during uncertain times such as this.
MEET THE PRESENTER
Kerron Ramganesh is a Knowledge Management Consultant with over 15 years of regional experience and a lifelong passion for developing creative teams and lean processes for organizations, companies and agencies who aim to take their operations and employees into new heights of productivity and profitability. Armed with both the technical skills to make systems thrive and the people skills to motivate and inspire, I harness my abilities to make these two elements work together in order to produce exceptional work environments.