Oct 26, 2001
ELECTRICITY CO LAUNCHES E-BILLING

The Bermuda Electric Light Company (BELCO) has launched the interactive phase of its website and is now offering customers the ability to pay their BELCO bills online.

Customers can now view their bills, their account history, their payment history, and pay their bill from the convenience of their home or office.

The registration process for the system is conducted partially offline, as customers must download and print a registration form, which must be completed and sent to BELCO's office. The registration form is processed manually, following which the customer is able to view account details and pay bills online.

Registered customers can also email the company with any service requests - for transfers, increases in service, shifts in services, as well as password changes, address and telephone number changes.

BELCO is the first CARILEC member utility to offer online bill presentment and payment.

The BELCO site is incorporated into a larger BELCO Holdings website, along with other subsidiaries; Bermuda Gas & Utility Company Limited and BELCO Energy Services Company Limited (BESCO).

The first phase of the site was launched 18 months ago providing a comprehensive information source on Holdings' investment information, products and services offered by BELCO, Bermuda Gas and BESCO, hurricane preparedness, electricity and gas safety, energy efficiency and much more.

Go to member news page · Go to BELCO web site

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